Our client is a mission-driven nonprofit organization dedicated to community upliftment, aged and disability care, social services and welfare. They are committed to fostering a supportive and inclusive work environment where staff are driven by purpose and meaning.
They are currently seeking a Mid-Level HR Generalist to join their team.
The ideal candidate will have a passion for our mission, solid HR experience, and the ability to work in a dynamic, evolving nonprofit environment. Someone who can balance tactical HR skills with strategic thinking, while maintaining a passion for their organization's mission, is critical in this role.
This role will be responsible for managing a variety of HR functions, including employee relations, recruitment, training, compliance, and performance management.
Key Responsibilities:
Recruitment & Talent Management:
- Job profiling and job specifications
- Salary surveys
- Job Grading and analysis
- Manage full-cycle recruitment processes, including posting job openings, screening candidates, coordinating interviews, and extending offers.
- Partner with department heads to understand staffing needs and ensure effective candidate selection.
- Assist in developing job descriptions and ensuring alignment with organizational needs and compliance.
Onboarding & Orientation:
- Coordinate and execute the onboarding process for new employees, including orientation and necessary training.
- Ensure new employees understand organizational policies, procedures, and culture.
- Support the integration of new hires into the team and monitor initial performance.
Employee Relations & Conflict Resolution:
- Serve as a point of contact for employee questions, concerns, and complaints.
- Provide guidance to managers and employees on HR policies and best practices.
- Mediate and resolve conflicts, ensuring that issues are addressed in a timely, fair, and transparent manner.
- Manage IR related matters across a varied group of staff
- Drawing up and issuing of disciplinary documents
- Training supervisors and managers on disciplinary process
- Chairing or initiating disciplinary hearings
- Grievance procedures
- Separation agreements
- Preparation of documents for CCMA
- Representation at CCMA as required
Performance Management:
- Support managers in addressing performance issues and providing coaching.
- Promote a performance-driven culture with an emphasis on growth, development, and mission alignment.
- Conducting gap analyses to determine skills and experience gaps
Training & Development:
- Assist in identifying training needs and organizing employee development opportunities.
- Provide support in the planning and delivery of internal workshops, training programs, and learning resources.
- Foster an environment of continuous improvement and professional development.
HR Compliance & Reporting:
- Ensure that HR policies and practices comply with local labour laws (BCEA, LRA, EEA, SDA, POPIA, OHASA)
- Drafting, implementation and training of company policy and procedures
- Drafting SOPs and general staff notices
- Implementation of appropriate HR practices with the aim of minimizing business risk
- Assist in maintaining accurate HR records and reporting on HR metrics (e.g., turnover, retention, diversity).
- Support audit activities and ensure documentation for all HR-related transactions is up-to-date.
- Compiling accurate management reports including but not limited to attrition, leave, absenteeism, performance trends, recruitment trends, salary survey.
Change Management
- Assisting with organisational restructures and
- Developing and Implementation of new policies or processes
- HR strategy implementation
- Ensuring business practice is in line with HR strategy and best HR practices
- Supporting Group Manager: People in driving and implementing company culture initiatives
Employee Engagement & Retention:
- Promote a positive organizational culture by supporting employee engagement initiatives and ensuring alignment with the nonprofit's mission and values.
- Help plan and organize team-building activities, recognition programs, and wellness initiatives.
- Gather and analyze employee feedback to improve retention and satisfaction.
Employment Equity and Skills Development:
- Work closely with S24 manager to formulate EE Plan
- Actively drive EE plans and targets
- Assisting with Skills development process and initiatives
- Member of EE committee
Education:
- Human Resources degree, Business Administration, or related field.
- Registered SDF advantageous
Experience:
- 5 years of progressive HR Generalist experience.
- Demonstrated experience in employee relations, recruitment, performance management
Skills:
- Strong understanding of HR principles, labour laws, and best practices.
- Excellent communication skills, both written and verbal.
- Strong interpersonal and conflict-resolution skills.
- Ability to work effectively with individuals from diverse backgrounds.
- High attention to detail and organizational skills, with the ability to manage multiple tasks simultaneously.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and HR software systems
Attributes:
- Passion for the nonprofit sector and the organization's mission.
- Ability to be flexible and adapt to a dynamic and evolving work environment.
- Strong problem-solving and decision-making abilities.
- High level of confidentiality and professionalism in handling sensitive information.
- A collaborative team player with a proactive approach.
