Retail

Fashion Store Manager - Richards Bay

Richards Bay, KwaZulu-Natal
Work Type: Full Time
To manage a store so that the brand integrity and profitability are upheld, by ensuring our discerning customers are consistently delighted.

Duties and Responsibilities
  • To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
  • To manage and control the financial aspects of running the store to ensure store profitability
  • To adhere to merchandising standards in line with the brand requirements to ensure good product mix
  • To ensure proper stock management and control to minimise loss and to ensure product availability
  • To deliver the best customer service to ensure the best customer experience
  • To build excellent relationships with all relevant service providers (internal and external)
  • To manage human resources effectively by recruiting, planning and administrating payroll properly
  • To inspire, motivate, develop and hold people accountable appropriately
  • Knowledge of relevant Industrial Relations (IR) Law
  • To discipline staff and initiate enquiries
  • Understanding of profit and loss (income) statements
  • Good understanding of the retail environment and brands
  • Administration and stock management
  • Conflict management
  • Time management
  • Customer service skills
  • Leadership skills
  • Delivering results and meeting customer expectations
  • Follow instructions and procedures
  • Leading and supervising
  • Achieving personal work goals and objectives
  • Adhering to principles and values
  • Working with people
  • Planning and organising
  • Coping with pressure and setbacks
  • Persuading and influencing
  • Deciding and initiating action
  • Adapting and responding to change
  • Presenting and communicating information
Experience:
  • Minimum of 5 years’ Store Management experience
  • Minimum of 8 years' Retail experience
  • Experience in working in a large retail store with a turnover of more than R 20 million per annum
  • Qualifications:
  • Complete Matric/Grade 12
  • Tertiary Retail Qualification will be to your advantage

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